{"id":540,"date":"2026-04-17T07:27:14","date_gmt":"2026-04-17T07:27:14","guid":{"rendered":"https:\/\/runway.silverfast.com\/hc\/faq\/scanner-not-available\/"},"modified":"2026-04-17T07:27:14","modified_gmt":"2026-04-17T07:27:14","password":"","slug":"scanner-non-disponible","status":"publish","type":"docs","link":"https:\/\/runway.silverfast.com\/fr\/hc\/faq\/scanner-not-available\/","title":{"rendered":"Le scanner n'est pas disponible"},"content":{"rendered":"<p>Impossible de d\u00e9marrer le scanner ? SilverFast n'affiche pas de scanner dans la fen\u00eatre de bienvenue et vous indique \u201caucun scanner disponible\u201d ? <\/p>\n<div><img decoding=\"async\" style=\"padding: 0px; max-width: 100%; box-sizing: border-box\" src=\"https:\/\/helpcenter.silverfast.com\/galleryDocuments\/edbsn1de5bd9b6bd9c6038d6a449245b413c4c1000ae2664e9e2f741ba86b5c3359abfa38b44f93f9ea0ddec46e91b8bb337ef0b86f6c76cf73de1c6523b7839e6cfb?inline=true\">\u00c9cran de bienvenue, aucun scanner n'a \u00e9t\u00e9 d\u00e9tect\u00e9.<\/div>\n<div><\/div>\n<div>Pour d\u00e9marrer SilverFast, le scanner doit \u00eatre reconnu dans la fen\u00eatre de bienvenue. Si ce n'est pas le cas, v\u00e9rifiez d'abord que le scanner est toujours correctement branch\u00e9 et allum\u00e9.<\/div>\n<div>Si le scanner n'est toujours pas disponible, vous n'avez probablement pas encore install\u00e9 le pilote du fabricant qui est n\u00e9cessaire pour que le scanner soit reconnu ou vous avez un scanner que SilverFast ne prend pas en charge.<\/div>\n<p>Vous pouvez t\u00e9l\u00e9charger le pilote n\u00e9cessaire sur le site web du fabricant concern\u00e9.<\/p>\n<p>Les fabricants suivants exigent l'installation d'un pilote distinct :<\/p>\n<p><strong>Fen\u00eatres<\/strong>: <a href=\"https:\/\/www.usa.canon.com\/internet\/portal\/us\/home\">Canon<\/a>, <a href=\"https:\/\/epson.com\/\">Epson<\/a>, <a href=\"https:\/\/plustek.com\/us\/\">Plustek <span class=\"colour\" style=\"color: rgb(0, 0, 0)\">(<\/span><\/a>Plustek OF 7600i et versions ant\u00e9rieures uniquement)<br \/><strong>macOS<\/strong>: <a href=\"https:\/\/www.usa.canon.com\/internet\/portal\/us\/home\">Canon<\/a> (pilotes macOS 10.13), <a href=\"https:\/\/epson.com\/\">Epson<\/a> (si le scanner n'est pas reconnu automatiquement)<\/p>\n<div>Canon : aucun pilote \u00e0 jour n'est disponible. Vous devez t\u00e9l\u00e9charger les pilotes TWAIN pour les syst\u00e8mes d'exploitation plus anciens comme macOS 10.13 High Sierra.<\/div>\n<p>Vous trouverez les pilotes dans la section support de leurs sites web.<\/p>\n<p>Voici la liste des scanners pris en charge : https:\/\/www.silverfast.com\/show\/sf9-scanners\/en.html<\/p>\n<div><\/div>","protected":false},"excerpt":{"rendered":"<p>Can&#8217;t start the scanner? SilverFast does not display a scanner in the welcome window and shows you &#8220;no scanner available&#8221;? Welcome Screen, no scanner detected. To start SilverFast, the scanner must be recognized in the welcome window. If it is not, please make sure that the scanner is still correctly plugged in and switched on [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[26],"doc_tag":[],"class_list":["post-540","docs","type-docs","status-publish","hentry","doc_category-faq"],"year_month":"2026-06","word_count":179,"total_views":"112","reactions":{"happy":"0","normal":"0","sad":"1"},"author_info":{"name":"l'administration","author_nicename":"webteam_jwrszpig","author_url":"https:\/\/runway.silverfast.com\/fr\/author\/webteam_jwrszpig\/"},"doc_category_info":[{"term_name":"FAQ","term_url":"https:\/\/runway.silverfast.com\/fr\/hc-category\/faq\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/runway.silverfast.com\/fr\/wp-json\/wp\/v2\/docs\/540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/runway.silverfast.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/runway.silverfast.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/runway.silverfast.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/runway.silverfast.com\/fr\/wp-json\/wp\/v2\/comments?post=540"}],"version-history":[{"count":0,"href":"https:\/\/runway.silverfast.com\/fr\/wp-json\/wp\/v2\/docs\/540\/revisions"}],"wp:attachment":[{"href":"https:\/\/runway.silverfast.com\/fr\/wp-json\/wp\/v2\/media?parent=540"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/runway.silverfast.com\/fr\/wp-json\/wp\/v2\/doc_category?post=540"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/runway.silverfast.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}