{"id":509,"date":"2026-04-17T07:27:14","date_gmt":"2026-04-17T07:27:14","guid":{"rendered":"https:\/\/runway.silverfast.com\/hc\/getting-started\/windows-cannot-connect-to-internet\/"},"modified":"2026-04-17T07:27:14","modified_gmt":"2026-04-17T07:27:14","password":"","slug":"windows-ne-peut-pas-se-connecter-a-internet","status":"publish","type":"docs","link":"https:\/\/runway.silverfast.com\/fr\/hc\/getting-started\/windows-cannot-connect-to-internet\/","title":{"rendered":"Windows ne peut pas se connecter \u00e0 Internet"},"content":{"rendered":"<p>Assurez-vous que toutes les mises \u00e0 jour de Windows sont install\u00e9es. Des mises \u00e0 jour incompl\u00e8tes, d\u00e9fectueuses ou en attente peuvent d\u00e9sactiver des composants n\u00e9cessaires.<\/p>\n<p>&nbsp;<\/p>\n<p>Ce comportement peut \u00eatre d\u00e9clench\u00e9 par des logiciels de s\u00e9curit\u00e9 tiers. (par exemple Kaspersky, Norton, Sophos, Bullzip, Bitdefender, ...)<\/p>\n<p>Si vous utilisez un tel logiciel, v\u00e9rifiez les param\u00e8tres qui y sont d\u00e9finis. Ou v\u00e9rifiez si le probl\u00e8me se produit \u00e9galement lorsque vous d\u00e9sactivez temporairement le logiciel de s\u00e9curit\u00e9.<\/p>\n<p>&nbsp;<\/p>\n<p>V\u00e9rifiez si la protection contre les ransomwares (sur certains syst\u00e8mes, l'acc\u00e8s surveill\u00e9 aux dossiers) de Windows a emp\u00each\u00e9 l'acc\u00e8s au syst\u00e8me. Vous trouverez cette information ici :<\/p>\n<p>Param\u00e8tres Windows -&gt; Mise \u00e0 jour et s\u00e9curit\u00e9 -&gt; S\u00e9curit\u00e9 Windows -&gt; Protection contre les virus et les menaces -&gt; G\u00e9rer la protection contre les ransomwares (acc\u00e8s aux dossiers surveill\u00e9s) -&gt; Autoriser l'application via l'acc\u00e8s aux dossiers surveill\u00e9s -&gt; Ajouter une application autoris\u00e9e -&gt; Applications r\u00e9cemment bloqu\u00e9es.<\/p>\n<p>Si SilverFast ou un composant du pilote est list\u00e9 ici, ajoutez-le \u00e0 la liste.<\/p>","protected":false},"excerpt":{"rendered":"<p>Make sure that all Windows updates are fully installed. Incomplete, faulty and pending updates can deactivate required components. &nbsp; The behavior can be triggered by third-party security software. (e.g. Kaspersky, Norton, Sophos, Bullzip, Bitdefender, &#8230;) If you use such software, please check the settings there. Or test whether the problem also occurs if you temporarily [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[11],"doc_tag":[],"class_list":["post-509","docs","type-docs","status-publish","hentry","doc_category-getting-started"],"year_month":"2026-06","word_count":134,"total_views":"121","reactions":{"happy":"0","normal":"0","sad":"1"},"author_info":{"name":"l'administration","author_nicename":"webteam_jwrszpig","author_url":"https:\/\/runway.silverfast.com\/fr\/author\/webteam_jwrszpig\/"},"doc_category_info":[{"term_name":"Getting Started","term_url":"https:\/\/runway.silverfast.com\/fr\/hc-category\/getting-started\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/runway.silverfast.com\/fr\/wp-json\/wp\/v2\/docs\/509","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/runway.silverfast.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/runway.silverfast.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/runway.silverfast.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/runway.silverfast.com\/fr\/wp-json\/wp\/v2\/comments?post=509"}],"version-history":[{"count":0,"href":"https:\/\/runway.silverfast.com\/fr\/wp-json\/wp\/v2\/docs\/509\/revisions"}],"wp:attachment":[{"href":"https:\/\/runway.silverfast.com\/fr\/wp-json\/wp\/v2\/media?parent=509"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/runway.silverfast.com\/fr\/wp-json\/wp\/v2\/doc_category?post=509"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/runway.silverfast.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=509"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}